The BPO Controller consists of a multidisciplinary approach to understand business processes, identification of control requirements, data consistency analysis and organization of information in order to generate relevant content and direct the actions of the manager.
It comprises the following activities:
Mapping of Business processes.
Determination of control measures.
Determination of Records and parameterization.
Preparation of SOPs (Standard Operating Procedure).
Preparation of Models of accounting entries.
Analysis of Data consistency.
Management of Documents.
Management of reports from all areas of the business.
Analysis of indicators.
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